The Aesthetic Studio Wellness - Medical Grade Facials & Body Treatments: Hydrafacial | Microneedling | Omnilux LED - Singapur

Itsme O.

I had a fantastic experience at this wellness clinic! The staff was incredibly welcoming, and the environment was calming from the moment I walked in. I opted for a Hydrafacial treatment, and I could see the results immediately—my skin felt smoother, more hydrated, and had a noticeable glow. The procedure was comfortable, and the technician was thorough, explaining each step. I also appreciated how they didn’t pressure me into additional treatments. Highly recommend for anyone looking to rejuvenate their skin!

Marta

I do not recommend this clinic for dermapen microneedling. The treatment was performed very unprofessionaly and with minimal impact needles, standard that you can perform at home. When you spend 360$ for a single treatment, you expect medical grade microneedling with visible results after such as visible impact on the skin so that the collagen production is triggered. My skin was not properly treated, I had no punctures and no usual microneedling effect. More to that, the therapist spoke broken English which also impacted heavily my comfort. I was already lying on the treatment bed with a numbing cream on my face and the therapist came with the forms and weavers to sign. Extremely unacceptable. Customer wants to relax and focus already on the treatment while lying on the bed and the therapist brought many pages of paperwork... unacceptably unprofessional service on top of ineffective treatment. I see absolutely zero results after more than 3 weeks and equally when I left the clinic my skin was not even properly punctured. Additionally after the treatment therapist wanted to put popular store grade face cream on my face... Of course I refused. Not good at all. I wasted 360$ - please do not make my mistake and find professional place to perform your facial.

I expressed my dissatisfaction after the treatment and via the whatsaap and further now on Google - no rectification or proper apologies were proposed by the clinic. This is the lowest level of service I have ever seen in Singapore.

Avoid this place if you can.

BBQ A.

Had an amazing experience at the clinic! I recently did the Hydrafacial and my skin felt so smooth and glowing afterward. The staff was super friendly, and they were really thorough with the skin analysis. The results were fantastic with noticeably refined pores! Highly recommend!

Niamh W.

Aesthetic Studio Wellness took perfect care of my skin and great care of me during my last visit! I couldn't recommend them more. If you care about professionalism, clean facilities, and don't want to be upsold, they are the spot for you!

Hao L.

I had the Hydrafacial here, and it was so refreshing! My skin felt incredibly smooth and hydrated after just one session. The therapist was so gentle and explained each step of the process. It’s clear they take pride in tailoring treatments for each client. Definitely coming back for more!

Magda M.

Such a wonderful oasis right next to Botanic Gardens! I’ve been a client at Aesthetic Studio Wellness for a year now, and every time I visit I am so delighted by the thoughtfulness, attention to detail and genuine warmth of the therapists. The treatments are super high tech, but feel cozy and just like a wonderful spa experience. My skin always feels radiant, glowing and rejuvenated after my treatments.

I’ve had Dermapen, Omnilux blue and red, eye care treatments and chemical peels at Aesthetic Studio Welness. All treatments were professionally and thoughtfully done, with attention to my comfort and aftercare (sunscreen, as well as checking in the next day).

There is usually some monthly special or other package on promotion, so the prices are usually more affordable than what is shown on the website. The staff do not aggressively upsell packages either, which is really refreshing.

I highly recommend this spa, it’s a wonderful experience!

杨孟涵

I have meant to write this review for a long time because I believe in sharing honest feedback with the community. Their facial treatment prices are considered high compared to similar offerings, so I expect a high-quality service. Even with a 10% discount on my first treatment, their original price of $198 feels steep.

I live nearby and have always wanted to try their facial treatments since their facility looks clean and well-maintained, and they have high ratings on Google. I visited as a walk-in customer and booked an appointment shortly after speaking with their therapist in August 2024.

During my appointment, like many decent facial places today, they utilized a machine to analyze my skin before recommending treatments suited for my needs. I had specifically informed the therapist that I wanted to go through the analysis but was not interested in a detailed consultation afterward; my goal for that day was simply to pamper myself, enjoy a nice facial, and relax. I entrusted her to choose the treatments best suited for my skin. Despite my request to skip the consultation, she proceeded with the analysis, and when I asked her to stop, she seemed perplexed. Perhaps their staff are not adequately trained to cater to clients with varying needs. An accompanying staff member then tried to assist the therapist by explaining their procedures, but I reiterated that I understood and just wanted to relax.

Once the facial treatment began, it was indeed relaxing, and the machines they used were effective. However, the therapist's attitude felt frantic, as if she were multitasking, and she was not gentle. Additionally, she failed to explain the machines she was using thoroughly and even made snarky remarks about my skin. The reason I opted for a facial was to feel rejuvenated; I was aware my skin wasn't in perfect condition. After the treatment, the therapist followed up, as is customary in such settings, asking if I wanted to return. She concluded with a remark that my face was actually "not so bad."

As a paying customer, it’s crucial for me to feel comfortable throughout my appointment. If I were the manager, I would ensure that the staff undergoes training to improve their customer service, especially in a competitive beauty industry where good service is essential for attracting and retaining customer loyalty.

It would have been wonderful if they had demonstrated a genuine dedication to customer service, as I would have loved to become a regular — but I guess that won't be happening anymore!

Kayden L. E. W.

I recently tried their Water Drop Lifting Facial, and the results were fantastic. My skin felt so much more hydrated and had a noticeable lifted effect. The staff were kind and made the whole experience very relaxing. Highly recommend for anyone looking to pamper themselves!