Luminere Esthetics and Wellness - Chicago, Illinois

Emmy G.

I’ve been seeing Tracy at Luminere for almost 15 years, and I can’t recommend her highly enough! Over the years, I’ve trusted her with a variety of services including facials, waxing, and eyelashes. What I love most is her flexibility and personalized approach—she really takes the time to assess what my skin needs during each visit, rather than sticking to a one-size-fits-all service. Her expertise and attention to detail are unmatched, and she always ensures I leave feeling refreshed and confident. Tracy is not just a talented esthetician, she has become someone I enjoy talking to each appointment as well!

Brenna B.

I have been going to this spa for 4 years. I recently moved to Glenview and had a baby. I had an appointment scheduled to use a 'buy one get one free' full facial I had purchased through a promotion. I was late to the appointment, which I gave notice of, and in 4 years pride myself on very rarely, if ever, being late. The owner, Tracy, told me I would no longer have time to do the whole facial and wouldn't be able to use my promo deal. Prior to this I had already decided I wouldn't be able to keep coming to get facials in the city since I've moved and had a baby and it is too hard on my schedule. As we're chatting I brought this up to let her know. Tracy immediately became angry with me and told me to leave. I asked her if she was going to finish my service and she said no. I do not plan on returning but I am now out my full hour facial. I'm still shocked at how me saying driving an hour to get a 20 minute facial was inconvenient, especially with a baby, and I don't have child care and her reaction was to become angry with me and kick me out.

Hayley W.

Luminere is a wonderful spa and very generous in supporting the neighborhood. Highly recommend!

Susan A.

8/24/2023
I've been coming to see Tracy for a number of years now and she knows her stuff! She's very knowledgeable and I love picking her brain on all skin related issues. Her custom facials are wonderful and I can't stop touching my face afterwards! I had a gift card and splurged on the Vichy massage a couple years ago and...oh my God....AMAZING! Now I'm hooked! Between the salt scrub and the high pressure water massage...your skin will feel soft as a baby and your body amazingly relaxed....highly recommend!

Hayley S.

I can’t believe I need to even say this but I have to update my review to let anyone considering giving Tracy your money know she sought out my work weeks after I gave this review to leave a review for me personally, not professionally. I’m extremely disturbed by this behavior and also laughing that it is exactly what an internet troll does, something she accused me of in her reply.

I appreciate the extractions Tracy has been able to do for my skin, for that I will give a star. Beyond that, the bed you lay on for a facial is stiff and uncomfortable. The room is clinical and cold. When Tracy tried to get me to book monthly appointments and I mentioned I go between her for extractions and someone else for facials, she told me twice to stay with that person, implying I’m not welcome to book with her anymore if I’m not only seeing her. My other facialist was the one who encouraged me to go between people if it was helping my skin.

Really disappointing and negative experience, I’ll find another person for extractions elsewhere.

Tracy, you never said you wished to not interfere with another practitioners work. Not sure what else I was supposed to think when you said go to that place instead twice and went on your way. Sorry if honest feedback on a public review site makes me a troll, guess I’ll pack up and move under a bridge.

Sandy B.

I've been going to Tracey for I don't know how long, now - maybe 10 years, maybe even longer. She's unbelievably affordable but delivers luxury-end service, and I see her regularly. She's also delightful. She's a real pro, knows her stuff. My skin has never looked better. I look younger than I did 5 years ago!

Huyen T.

Tracey is the absolute best! She knows exactly what you need and you always come out feeling refreshed.

Update: going on 10 years now of seeing Tracey and I'm not sure how I ever did without! My brows are beautiful, my skin feels clean, and I feel rejuvenated after every visit still.

Suzana B.

I have been getting regular facials from Tracey for about 3 years and can't say enough great things. The range of services is fantastic and I always leave feeling like my face is refreshed. Scheduling is relatively painless as Tracey is very diligent about booking appointments out in advance to make sure that your skin gets the attention it needs. Have recommended to friends over the years and they have also become regulars.