Rena Health & Leisure at Leonardo Royal London Tower Bridge - London

Wanderlust *.

I recently visited Rena Spa at Tower Bridge for a spa day and massage, and it was definitely one of the best massages I’ve ever had. My therapist, Flori, was exceptional. She was thorough, attentive, and genuinely skilled at her craft. She took the time to ask how I preferred my massage and ensured my comfort throughout the entire session. I couldn’t recommend her enough; I’ll definitely be returning for another massage with her very soon.

The spa area itself was lovely. Very clean, tidy, and offering all the amenities I’d expect from a top-tier spa. The atmosphere was tranquil and relaxing mostly, perfect for unwinding. The only slight downside was the pool area, it became extremely busy as the morning progressed. At times, there were no chairs available to sit down, and the sauna and hot tub were very crowded. For someone who prefers a bit more privacy and a quieter atmosphere, it felt a bit overwhelming at time That said, I still managed to enjoy my time there and left around midday when it was too busy and noisy.

I appreciate the venue is part of a hotel so it’s tricky to know how many people will be using the facilities especially on the weekend. I will book a weekday evening next time to see if that’s a little quieter.

Overall, I highly recommend Rena Spa at Tower Bridge for its quality service and lovely setting. Just plan to arrive early to make the most of the facilities before they get busy!

Freya E.

Amazing spa day. Called up the hotel a few days before to see if they had any space for Time Out Tuesday package. The lady was really helpful and booked us in no problem. We arrived and the reception staff were lovely, held our bags for the day whilst we went sight seeing afterwards. The treatments we had were fabulous, really kind and lovely staff. Facilities were clean and accessible. We had a lovely dinner at the restaurant where staff were lovely and we had very quick and friendly service. Food was yummy and cocktails were very nice! Highly recommend.

Sarah M.

We booked the Ultimate Tranquil Spa Day package and absolutely loved it. We received unlimited access to the spa facilities, 2 different 50 minute treatments each and afternoon tea. Our massage therapist Georgina made our day even more special by really taking care of us and making sure we had everything we needed. She was an incredible masseuse and this spa is lucky to have her working there. We received the best treatments ever and simply could not compare it to anywhere else we have attended. I hope we see her again!

Sam C.

I visited London to see a friend for a few days, we booked the Rena Spa at The Royal Leonardo Hotel through Wowcher, the deal was absolutely fantastic, 2 hours spa plus afternoon tea for 2 people, £69!

The spa was ever so quiet, we had the place more or less to ourselves.
Sauna and steam room we're great, and the jacuzzi was the added bonus, it was great!

I would definitely recommend this spa, it was one of my favourites that I have been to!

The Afternoon tea was very decadent, everything was so so tasty, and the array of teas and coffees to choose from will have you deciding for a while!

Excellent day all in all!

Vivian M. E.

Had a birthday surprise and was booked in for 1night with spa access. The room was lovely, nice view and spaces. Clean all around and had both a bath tub and separate shower. Had to call reception to send up a menu for room service. Bed was extremely comfortable and the pillows were amazing (to my standard) check out was at 12midday so that made me very happy. The spa facilities were a let down. The pool was extremely full and did not have enough loungers to accommodate all the people in there so we had no where to place our clean towels. Lots of signs before going saying no pictures to be taken so I left my phone in the lockers provided. 2/3 shower facilities were working and the handles were half broken and rusty. Foot spa did not work. Steam room and sauna were okay, only 2 people at a time so we had to wait around an hour in the pool to finally get in there. Jacuzzi was closed off as well. It’s in a great location but overpriced for what is offered.

Nathalie M.

Quelle expérience mémorable ! Dès l’entrée, un accueil glacial et hautain assuré par un jeune homme visiblement passionné par son métier (ou pas)....
Le massage...Une performance digne d’un atelier découverte, on se demande si c’était leur premier jour. Quant au jacuzzi, un véritable bassin d’expérimentation sociale : minuscule, bondé, et loin d’être relaxant. Idéal si vous voulez vous entraîner pour les bains publics d’une autre époque. Bref, un spa qui redéfinit le concept de détente... à éviter

Anthony P.

Expérience très décevante.
Dès l’arrivée, l’accueil par un jeune homme a été exécrable, ce qui donne une mauvaise première impression. Le massage n’a pas été à la hauteur : les masseuses semblent manquer de formation ou d’expérience, rendant la séance inutile et peu agréable.

J’ai eu l’impression que la masseuse voulait faire du feu avec mon front, ce qui était extrêmement désagréable. Quand je lui ai demandé si c’était possible de changer, elle m’a répondu non. Quant au jacuzzi, il est beaucoup trop petit par rapport au nombre de personnes présentes, ce qui gâche totalement le moment de détente.

De plus, la propreté des toilettes, que ce soit à l’hôtel ou au spa, laisse vraiment à désirer. Je ne suis pas du genre à laisser des commentaires, mais ces personnes ont gâché ma journée.

Ahh oui, un sourire n’a jamais rien coûté, il serait donc judicieux de revoir le comportement de vos employés. Je ne recommande pas ce spa.

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Very disappointing experience.
From the moment we arrived, the reception by a young man was appalling, leaving a bad first impression. The massage was not up to standard: the masseuses seemed to lack training or experience, making the session pointless and unpleasant.

I felt like the masseuse was trying to start a fire on my forehead, which was extremely uncomfortable. When I asked if it was possible to change, she said no. As for the jacuzzi, it’s far too small for the number of people using it, completely ruining the relaxing moment.

Additionally, the cleanliness of the toilets, both in the hotel and the spa, leaves much to be desired. I’m not the type to leave comments, but these people ruined my day.

Ahh yes, a smile doesn’t cost anything, so it would be wise to work on the attitude of your staff. I do not recommend this spa.

SIR S.

Amazing Swimming Pool, Suna and Steam room, what not to love about this hotel. Absolutely relaxing. Amazing Coustermer Service, but they didn't give me a bag for my wet clothes that why its a 4 star, but all in all, amazing.