Trainmore Red Label - Amsterdam

April

Train More Red Label has potential but fell short of expectations. It’s great to see amenities like two saunas, an infrared option, and a cold tub (though unfortunately, the tub wasn’t working). While there are plenty of machines available, it was disappointing to find many not functioning properly—some were broken, cables were torn, and weights were even rusted. On the bright side, the receptionist was very friendly and welcoming. With some maintenance improvements, this place could truly shine.

Peter S.

Tried to cancel as my last review I said I was very unhappy with the rope a dope on the reservations. I signed up to a 1 year based on the gym being a nice place and then they butchered it without giving me any heads up. Had this been divulged to me I wouldn't have signed up. Anyway, now I'm encouraged to message Trainmore about my membership and they haven't responded since 29-Oct email. Says wait 5 days and it's 13-Nov now. What a joke - beware. Great Gym would have discussed this same day

AG

Predatory - I signed up and first thing they close the gym for renovations.

I cancelled my membership (which was not easy). They charged me an extra month. AND THEN CAME BACK AND CHARGED ME FOR AN ADDITIONAL WEEK.

This is just poor management, do you really think that making an additional 30€ is worth more than losing and customer and getting a poor review?

It is a greedy company making it hard for people to get out with hidden fees, little contract tweeks and outrages late fees.

The staff is the only bright spot.

Morris

Really nice gym. Not so big but really quiet so you almost never have to wait for a machine to use it (unlike the bigger gyms in Amsterdam). Sadly the welness is not open yet. But really happy that I took a membership here.

Romain-Pierre C.

I was overcharged on my very first day at the gym because the staff didn’t apply an ongoing promotion. I wanted to check if this was corrected in the next billing period, but I can’t access my invoices through the TrainMore app, which has been unreliable since the start. I contacted support, but they still haven’t provided the invoices, as they need to consult with the appropriate department.

The gym is well-equipped and clean since the renovation, but the Wi-Fi often fails, and the video training materials frequently freeze mid-session. Occasionally, we can’t even log in to the machines. It’s also disappointing that the steam room was removed, as it was a highlight of this location.

In the dressing room and shower area, it would be helpful if the soap dispensers were refilled regularly, especially during peak hours, and if larger towels were available, as the current ones are quite small.

Peter S.

Damn they butchered the place!

I thought they would just replace the Great logo with the Trainmore logo and keep it as is which was super nice, airy, bright and spacious, pretty feminine energy but that was fine as there were lots of guys there too. Had a premium luxurious "feel". Really nice community atmosphere.

However, it now has this weird cavernous, dystopian student vibe, pretty downscaled, kinda cluttered, signature rope got axed, the running machines got moved from the window, there is way too much machinery, not enough stretch space, it feels dark and crowded and noisy.

Then there's things like the automated lockers don't work anymore - you need a padlock - again feels like a downgrade. They axed the steam room. The plunge pool is a nice addition but could have just put it where the jacuzzi is.

Personally I don't understand why you would spend evidently a lot of money to make a place look more generic and less pleasant. Must be aiming it at a lower price point gym goer (Great was fairly pricey 85 EUR p/m) but I don't know

dineke V. H.

Mijn schoonmoeder van 74 wilde onlangs door lichamelijke klachten weten of haar jaarcontract automatisch zou stoppen. Tot 2x toe werd dit bevestigd door het personeel bij de balie.
Vervolgens bleef er abonnementsgeld geïncasseerd worden. Contact krijgen lukte haar niet. Na de 4e x storneren kreeg ze een brief en werd er gedreigd met een deurwaarder. Uit angst heeft ze alles maar betaald. Te erg voor woorden om
iemand op leeftijd zo te intimideren terwijl zij naar willens & weten juist heeft gehandeld. SCHANDALIG!

Geo

Since Trainmore took over, this gym has gone downhill. It's always crowded even when you go late in the evening (like 1h before closing time) and you have to wait around to use the equipment.
The small weights (2.5kg) as well as the kettlebells have been removed now, which is very odd.
If you're one of the legacy members from Great Gym I recommend reviewing your fees, I realised I'm paying 95 EUR a month whilst some of these new members get to join at a fraction, hence the very crowded gym constantly. Far from a red label.